Frequently asked questions

Frequently asked questions2026-08-08T22:22:29+00:00
Why choose MedSum Legal for medical chronology services?2026-07-23T09:37:38+00:00

MedSum Legal combines experienced medical professionals, accurate medical record review, customizable deliverables, and value-added services such as free hyperlinks, PDF bookmarks, provider lists, and missing medical records identification. Our goal is to help law firms review cases more efficiently and make informed litigation decisions.

Who prepares your medical chronologies?2026-07-23T09:34:47+00:00

Our medical chronologies are prepared by experienced medical professionals with expertise in reviewing and summarizing medical records for legal matters. Every chronology is quality-reviewed to ensure accuracy, consistency, and clarity before delivery.

Do you provide summaries or opinions in medical chronology?2026-07-23T09:25:13+00:00

No. Medical chronology is strictly factual and objective and summarizes information exactly as documented in the medical records without interpretation, conclusions, or medical opinions.

What information is included in medical chronology?2026-07-23T09:24:41+00:00

Medical chronology generally includes:

  • Date of service
  • Provider or facility name
  • Chief complaint
  • Clinical findings and diagnostics
  • Diagnoses
  • Treatments or procedures
  • Medications prescribed
  • Outcomes and follow-up plans
  • Source document references
Why do I need medical chronology?2026-07-23T09:23:21+00:00

Medical chronology helps reduce the time spent reviewing voluminous medical records. They support case evaluation, establish timelines, identify gaps in care, and assist in determining causations in legal, insurance, and healthcare reviews.

What is PDF sorting & merging?2026-07-23T08:23:04+00:00
  • Medical records will be arranged in chronological order.
  • Remove the duplicative medical records.
  • Provide as a single PDF.

Types:

  1. Chronologically sorted records
  2. Provider wise sorted records
What is Patient History section in Medical chronology?2026-07-23T08:22:36+00:00
  • Pre-existing history of the patient has been included in the patient history section.
  • It contains Past medical history, Surgical history, Family history, Social history & Allergies.
What is flow of events in Medical chronology?2026-07-23T08:22:12+00:00
  • For ease of reference and to know the glimpse of the case, we will provide a brief summary including the significant case details.
  • Mostly included in the Medical malpractice chronologies.
What is Injury report in Medical chronology?2026-07-23T08:17:34+00:00
  • Injury report outlining the significant medical events/injuries is provided which will give a general picture of the case.
  • It contains Prior injury details, Description of injury, Treatments rendered and Condition of the patient as per the last available records.
  • Mostly included in the Personal injury chronologies.
What Is Medical Chronology?2026-07-23T08:09:05+00:00

Medical records are often extensive, complex, and dispersed across multiple healthcare providers. Medical chronology condenses these records into a clear and cohesive narrative, highlighting significant medical events such as initial complaints, diagnostic findings, treatments, procedures, and follow-up care. This structured format minimizes ambiguity and significantly reduces the time required to review large volumes of documentation.

Medical chronology plays a critical role in personal injury litigation, medical malpractice claims, workers’ compensation cases, and disability evaluations. They assist legal and claims professionals in establishing timelines, determining causations, assessing continuity of care, and identifying gaps or inconsistencies in treatment.

What types of legal cases do you support?2026-07-27T04:22:57+00:00

We provide medical chronology services for:

  • Personal Injury
  • Medical Malpractice
  • Workers’ Compensation
  • Mass Tort
  • Product Liability
  • Wrongful Death
  • Nursing Home Negligence
  • Disability Claims
Are your services HIPAA compliant?2026-07-23T09:37:55+00:00

Yes. We handle medical records using secure and confidential workflows designed to support HIPAA compliance and protect sensitive patient information throughout the review process.

Can you revise the medical chronology if additional records are provided later?2026-07-23T09:30:42+00:00

Yes. Medical chronology can be updated or revised when new or supplemental medical records are received.

Do you highlight gaps or inconsistencies in treatment?2026-07-23T09:30:24+00:00

Yes. Significant gaps in care, changes in treatment patterns, or inconsistencies documented in the records are noted factually within the chronology.

Can you work with incomplete or disorganized records?2026-07-23T09:29:57+00:00

Yes. Medical chronology can be prepared from incomplete or non-sequential records, and any gaps or missing information are clearly identified within the chronology.

Is patient confidentiality maintained?2026-07-23T09:29:39+00:00

Yes. All medical chronology is prepared in compliance with confidentiality and data protection standards.

How long does it take to prepare a medical chronology?2026-07-23T09:29:11+00:00

Typically, Our turnaround time is 3 Days. Turnaround time depends on the volume and complexity of medical records. Standard timelines are communicated after an initial review of the records.

What format will the medical chronology be delivered in?2026-07-23T09:27:55+00:00

Medical chronology is typically delivered in editable formats such as Microsoft Word and can also be provided as PDFs upon request.

How accurate is medical chronology?2026-07-23T09:27:35+00:00

Accuracy is ensured through careful review of source records, consistent referencing, and quality checks. All entries are traceable to the original medical documents provided.

Can medical chronology be customized for each case?2026-07-23T09:25:38+00:00

Yes. Medical chronology can be customized to focus on a specific injury, condition, time-period, or event, depending on the case requirements.

How do you protect confidential medical information?2026-08-04T06:00:18+00:00

We follow secure workflows designed to support HIPAA compliance and maintain the confidentiality of protected health information (PHI). All medical records and supporting documents are handled using secure processes to help safeguard sensitive client information throughout the review and drafting process.

Can the demand letter be customized?2026-08-04T06:00:00+00:00

Yes. Every settlement demand letter draft can be customized to your firm’s preferred structure, formatting, letterhead, and case-specific requirements. We can also tailor the draft to focus on particular injuries, healthcare providers, treatment periods, or damages relevant to the claim.

In what format is the demand letter delivered?2026-08-04T05:59:43+00:00

Settlement demand letter drafts are typically delivered in editable Microsoft Word format, along with a separately organized exhibit package. Additional formats can be provided upon request to accommodate your firm’s workflow.

What are exhibits in a settlement demand letter?2026-08-04T05:59:26+00:00

Exhibits are the supporting documents referenced throughout the demand letter draft. These may include medical records, medical bills, diagnostic imaging reports, photographs, wage loss documentation, and other relevant evidence. The exhibits are organized chronologically and clearly labeled to simplify review and cross-referencing.

What types of demand letters do you support?2026-08-04T05:59:08+00:00

We prepare attorney-ready drafts for various types of demand letters, including:

  • Personal Injury Settlement Demand Letters
  • Medical Malpractice Demand Letters
  • Uninsured/Underinsured Motorist (UM/UIM) Demand Letters
  • Stowers Demand Letters
  • Case-specific customized demand letters
Are photographs and supporting exhibits included?2026-08-04T05:58:22+00:00

Yes. When provided by the client, relevant photographs, medical records, medical bills, diagnostic reports, and other supporting documentation can be organized into an exhibit package. Each exhibit is clearly labeled and referenced within the demand letter draft for efficient review.

Can a settlement demand letter be revised or updated?2026-08-04T05:58:04+00:00

Yes. Settlement demand letter drafts can be revised whenever new medical records, additional treatment, updated medical expenses, lost wage documentation, or other supporting information becomes available, ensuring the demand package remains current and complete.

How is a settlement demand letter different from a medical narrative summary?2026-08-04T05:57:38+00:00

A medical narrative summary provides an objective overview of a patient’s medical history, treatment progression, diagnostic findings, and clinical outcomes without legal analysis or conclusions. A settlement demand letter, on the other hand, is prepared to support settlement negotiations by organizing the relevant medical evidence, documented damages, and supporting records into a structured draft that attorneys can use when presenting a claim.

What is a settlement demand letter?2026-08-04T05:57:15+00:00

A settlement demand letter is a comprehensive document prepared before litigation that summarizes the facts of a claim, the documented injuries, medical treatment, damages, and supporting evidence. It serves as the foundation for settlement discussions by presenting the available medical and financial information in a clear, organized, and persuasive format for the attorney’s review and finalization.

How do i pay for the work done?2020-03-12T15:00:10+00:00

We have both online (Credit/debit card/net banking/PayPal) & Offline (Check) payment options.

Is any payment received before work is done?2020-03-12T14:59:48+00:00

An invoice will accompany the completed service.

How do you comply with HIPAA?2020-03-12T14:59:27+00:00

We sign an agreement to keep all information relating to our client’s records and case confidential.  The following are our security parameters:

  1. Secure file upload
  2. Firewall & Intranet based E-mail access (only within the premises)
  3. Restricted access to client specific folders
  4. Complete restriction on data access via external ports on PCs
  5. Support for secure FTP or client housing platform
  6. Access controls and login credentials for file server
Will I receive confirmation that the file has been received?2020-03-12T14:59:01+00:00

Yes, generally on the following day.

Would it be possible for the relevant bates number(s) to be referenced in the summary that is sent to us?2020-03-12T14:58:35+00:00

Yes. It is a standard capture in our chronology/summary.

Can you work with our Case Management Software?2020-03-12T14:58:09+00:00

Yes. We can access medical records that are filed in Case Management Systems such as Needles or TrialWorks. We can also summarize and enter information into fact and issue management software such as CaseMap.

If I receive additional Medical Records can they be added to my chronology?2020-03-12T14:57:31+00:00

Yes. We can add additional records to the chronology if it was delivered in Word format. If it was delivered in PDF format with Bookmarks or Hotlinks, we can add records but additional time and expense are involved.

If the medical records are on a CD how do I forward them onto you?2020-03-12T14:56:36+00:00

Transfer files from CD to hard drive (drag and drop). Then transfer directly to our server.

How much does your services cost?2020-03-12T14:56:03+00:00

The hourly rate for chronology/summaries & others are $25 and for Expert medical opinion is $50

What’s the experience of reviewing Physicians?2020-03-12T14:54:11+00:00

Our highly trained physicians from India & Abroad perform the initial organizing and opinion related work and are experts in their respective fields – many commanding over 20+ years of clinical experience.

Will you give cost estimate & delivery date before proceed work?2020-03-12T14:53:35+00:00

Yes. Prior to starting on the work, we provide a work plan along with a cost estimate. Our senior MD will review your client medical records and share you the detailed cost estimate & delivery date. Once we have your approval of the work plan and cost estimate, we get started.

How are the files transferred?2021-05-24T04:51:00+00:00

Simply go to our website and click the button “Upload New Case” and then fill the Step-1 form (Basic description about the case), after submitting you will be directed to the records uploading portal. We use a secure, HIPAA compliant internet portal for source file uploads and downloading organized files, summaries and hyperlinks. File formats accepted are DOC, XLS, PDF, JPG, TIF, ZIP, and SIT.

What is the normal turn around time?2020-03-12T14:50:29+00:00

The normal turnaround time is 1 week for a medical record review but there is no expedite fee.

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